care and cleaning link. If you have any questions or need further assistance, please call AZEK Customer Service at 1-877-275-2935 or visit our website at www.azek.com. You can also contact boat lifestyle support team. Claim Number: Home Owner Last Name: Zip Code: Forgot My Claim Info. AZEK Decking Class Action Lawsuit A number of homeowners filed lawsuits against CPG International LLC and AZEK Building Products Inc., makers of AZEK decking. No aspect of this or any advertisement has been approved by the Supreme Court of New Jersey. However, you dont have to go to boat service center to utilize warranty for any boat product. WARRANTY APPLICABILITY. It's a bit tricky to get back together. Alternatively, Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form pro-cess available at www.TimberTech.com. We are positioned to profitably grow the overall market, the category and our presence by engineering new products that accelerate conversion to better performing materials. Dear Azek, thank you for taking the time to respond on this forum regarding warranty information. The materials presented by this website are not medical advice, and are not a substitute for the opinion of a qualified healthcare professional. Last updated. We make homes and structures more beautiful and more useful with leading-edge sustainable products. Therefore, how to claim warranty? If Manufacturer is providing replacement materials, it may elect to replace the Claim Number: Home Owner Last Name: Zip Code: Forgot My Claim Info. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. ... By clicking the Submit My Claim button below, I certify that to the best of my knowledge, information, and belief, the information on this concern form is true and correct. Or expect to ever get a warranty claim with PVC. ALL CLAIMS MUST BE MADE BY THE CUSTOMER AND MAY NOT BE MADE BY ANY THIRD PARTY. Each uses its expertise in materials science to engineer and manufacture high-quality, sustainable residential and commercial building products that improve lives and businesses. People who had purchased or paid to have AZEK decking installed between August 1, 2007 and December 31, 2012 were eligible to participate in the class action lawsuit which paid 10 percent or up to $2,000 per residential property. They also have a 25-year fade and stain warranty for all colors of decking. 0449 861967 Send us an email Warranty. I can understand why Testors doesn't want you in there. File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. It involves verifying asset entitlement, creating and approving claims, prewarranty authorizations and approvals, fulfilling standard and extended warranty work, and managing exclusions and recall campaigns. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. To make a Warranty claim, the Qualified Owner must: (1) notify BCI in writing within ninety (90) days after the facts on which the claim is based become known, (2) provide BCI an opportunity to investigate and approve the claim, and (3) provide BCI an opportunity to inspect and test the Trim Product, its installation, and the environment Customers who found that the product did not function as intended became eligible for compensation as part of a Class Action AZEK Decking Lawsuit Settlement. What do I do with a warranty claim? AZEK Building Products was first mentioned on PissedConsumer on Nov 14, 2017 and since then this brand received 17 reviews.. AZEK Building Products ranks 36 of 293 in Building Products category. Superior Plastics Limited Lifetime Warranty Please note you can only claim on an extended warranty if your product was registered with in the advised time as per the terms and conditions. Finish your AZEK Cellular PVC Sheets, Trimboard, Soffits, Mouldings, Beadboard and other Fabricated Products with . These scientifically engineered boards resist mold, Headquartered in Chicago’s thriving Fulton Market District, The AZEK Company is the parent company to four business units: AZEK® Building Products, Versatex, Scranton Products and Vycom. Click the link below to learn how to properly care for your Azek and Timbertech decking products. The final AZEK Decking Durability Class Action Settlement was granted final approval in April of 2018. They claimed that AZEK charged a premium for its advertised qualities which were supposedly better than competitors and paid between $4,200 and $18,500 for installation of their product. Lets start with how to claim boat warranty. Warranty claims will be handled faster when you are registered. Many homeowners who experienced discoloration and other degradation after minimal use and received little assistance from AZEK. Warranty and Service claim form instructions. 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech or AZEK Lighting Products (“Lighting Products”) manufactured by The AZEK®Company LLC (hereinafter “Manufacturer”). THIS WARRANTY IS INTENDED SOLELY FOR THE BENEFIT OF THE CUSTOMER AND DOES NOT APPLY TO ANY THIRD PARTY. Customer Relations 160 Exeter Drive Manufacturer may request additional information. Learn more. This is because many manufacturers have dedicated support centres specifically for issues in relation to their products. Welcome to The AZEK® Company We are the industry-leading manufacturer of beautiful, low-maintenance building products, and we are committed to accelerating the use of recycled materials. A number of homeowners filed lawsuits against CPG International LLC and AZEK Building Products Inc., makers of AZEK decking. Your warranty term begins on the date of your final payment. Seeger Weiss’ websites and social media accounts are designed for general information only. The WARRANTY SERVICE app allows you to administer your protection plan, file a new claim, or check your claim status 24/7. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. The Warranty and Service claim form enables you to submit multiple claims in one service request for Microsoft Surface, Microsoft Surface Hub, Microsoft HoloLens 2, and Microsoft Azure Kinect products. It was marketed to be low maintenance and long lasting, but many homeowners found the durability was not as advertised. during the applicable warranty period, Purchaser must, within thirty (30) days from the discovery of the alleged defect, but no later than the end of the applicable warranty period, notify Manufacturer using AZEK’s online warranty claim form process available at http://www.TimberTech.com/warranty/warranty-claims-center. I can't see one way it can void the warranty. TimberTech ReliaBoard / TwinFinish / DockSider Warranty. Azek Premier Railing System, now available online at discounted prices, all the newest Azek products & styles. I was able to verify that the computer is under warranty: AZEK decking is engineered to last longer than any other composite decking, with the most natural hardwood look. Click on the links below to download warranties and safety data sheets (SDS.) It's often best to go directly to the manufacturer. Warranty Claim Center We stand behind our enduring, durable products. Go Against the Grain with capped polymer decking, made with no wood and Alloy Armour Technology in the cap. © 2021 - Seeger Weiss | All Rights Reserved. Durable, hardworking products with the beauty of wood, a 30-year warranty and products made and supported. AZEK® Deck is suitable for a specific roof top application. To file a claim under this Warranty, Consumer Purchaser must send proof of purchase, a photograph of the defective VERSATEX Product and a written description of the nature of the defect to the company's corporate address in Aliquippa, PA. (See address above) VERSATEX reserves the right to investigate any claim hereunder. Alternatively, Purchaser may notify Manufacturer of a warranty claim using AZEK’s or TimberTech’s online warranty claim form process available at AZEK.com or TimberTech.com. Boat warranty claim is a easy process. To submit a claim, please submit this warranty claim form (below) along with pictures of the issue and submit it within 48 hours of identifying the issue. The information contained on Seeger Weiss’ websites and social media accounts should not be construed as legal advice, should not be relied upon as a substitute for the retention of an attorney or for independent legal research, and does not create an attorney-client relationship. The overall rating of the company is 2.2 and consumers are mostly dissatisfied.. TimberTech EDGE Decking Warranty. Azek Deck Limited Lifetime Warranty. Recent recommendations regarding this business are as follows: "Check the scratch resistance on a sample … The computer still will not light up or anything. If a Residential Purchaser makes a valid warranty claim during years eleven (11) through thirty (30) after the original purchase date, Last Name(s)* This field is required. Product warranties include Decking, Railing, Trim, Moulding, Lighting, Porch, Paver & Siding. *Please note, if a trip to your home for the warranty claim is performed and the issue is not warrantable, a service charge of $150.00 will be charged. Discontinuing a prescribed medication without your doctor’s advice can result in injury or death. They claimed that AZEK charged a premium for its advertised qualities which were supposedly better than competitors and paid between $4,200 and $18,500 for installation of their product. After contacting the company, some homeowners reported that maintenance crews were sent to clean and condition defective decks, but were later billed or forced to pay $60 to $100 for an annual condition and still reported that neither option was a longer-term solution. Manufacturer may request addition-al information. Click here to file a claim. Both Trex and Azek claim their products are resistant to mold and mildew. First Name(s)* This field is required. If Purchaser makes a valid warranty claim hereunder during years eleven (11) through thirty (30) after the original purchase, then Purchaser’s recovery will be prorated as indicated below. Create a New warranty registration for your AZEK product. The deal killer for me is the fact that you can't buy internal parts. Homeowners who purchased or paid to have AZEK decking installed became frustrated after they spent tens of thousands of dollars on a deck product that was supposed to wear well and require very little maintenance over the course of the life of the deck. Warranty Claim Center We stand behind our enduring, durable products. Common complaints about Azek decking are that it stains easily, fades quickly and sags under the weight of heavy objects such as barbecues. We leverage our material science to create premium branded products that are stylish, long-lasting, low-maintenance and sustainable. Request a Catalogue Warranty Registration Warranty Claim Form Find a Stockist Contact Us Leviton.com Search By using this site, you consent to the use of cookies for … Some homeowners reported that UV radiation from sunlight led to problems with the appearance of the decking. TimberTech / AZEK Porch Fade & Stain Warranty. I find it interesting that your company replied to this forum and not to the warranty claim I filed on November 2nd. However, when it comes to their warranties, they state that a customer is responsible for cleaning their deck on a regular basis. The AZEK Company recommends that all applications be reviewed by a licensed architect, engineer, or local building official before installation. You can call AZEK Building Products at toll free number, write an email, fill out a contact form on their website azekbp.com, or write a letter to CPG International LLC, 5215 Old Orchard Rd, Suite 725, Skokie, Illinois, 60077, United States. By submitting this form I agree to the terms of SeegerWeiss.com Some but not all of the manufacturer's warranty policies are provided below. I tested with a different ac adapter of the same specifications. AZEK Decking is a PVC product that was designed for outdoor installation on the decks of residential properties. Do not stop taking a prescribed medication without first consulting with your doctor. 12/01/20 Share: (i) Return it with a bill of sale or other dated proof of purchase to the place from which you purchased it; or (ii) Call Honeywell Customer Care at 1-800-468-1502. Minimal exposure to products like suntan lotion or bugspray also led to staining. Lawsuits which had been filed in different courts were consolidated into multidistrict litigation (MDL) in a New Jersey federal court. AZEK Decking was marketed as a low-maintenance product used for outdoor use and installation on decks in residential property. 55 Challenger Road 6th Floor, Title: Azek Deck Fade and Stain Warranty US 2016, Author: TimberTown, Name: Azek Deck Fade and Stain Warranty US 2016, Length: 4 pages, Page: 1, Published: 2016-09-30 Issuu company logo Issuu NOTICE: This website, the related links, and the social media accounts of Seeger Weiss contain Attorney Advertising. This warranty is in addition to the standard AZEK Limited Lifetime Residential Warranty that applies to AZEK alternative decking materials. Contact AZEK Building Products customer service. If you have a material issue you will contact them first to start the warranty claim process. Get in Touch. Ships fast from the Deck Store Online. TOPLoc, FUSIONLoc, CONCEALoc & Cortex Fastening Systems Warranty. HOW TO FILE A WARRANTY CLAIM To file a claim under this Warranty, original purchaser must send proof of purchaser, a picture of the defective Product and a written description to: AZEK Building Products 801 Corey Street Scranton, PA 18505 Manufacturer reserves the … 2506, in the U.S. District Court for the District of New Jersey. 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