Could we just check - did you inform the staff of your issues so that they could try to resolve them whilst you were at the Park?Yes. we couldnt get inyo the club most nights as was full wasnt happy at where our caravan was situated 20 min walk to the arcade or chippy which young babies is not good. © 2021 Trustpilot, Inc. All rights reserved. We pride ourselves on good customer service and would like to rectify and resolve the issue for you. I go golden sands every august i love going here with my children and family, staff are friendly, park is really clean & tidy, caravans are always clean on arrival, plenty of things to do on campsite such as arcade, park, swimming pool, entertainment on at night time and kids club threw the day, beach is right on doorstep, short walk into towyn. Thanks to all the Golden Sands Team for making our holiday so enjoyable. We think that both booking via a third party and unlucky timing has meant your refund has not been resolved as quickly as usual. Book Golden Sands Holiday Park - Park Holidays UK, Dawlish on Tripadvisor: See 2,082 traveller reviews, 1,182 candid photos, and great deals for Golden Sands Holiday Park - Park Holidays UK, ranked #10 of 17 Speciality lodging in Dawlish and rated 3 of 5 at Tripadvisor. Golden Sands stop sending generic replies and refund me! Cresswell. This is the version of our website addressed to speakers of English in the United States. Golden Sands Holiday Park Foryd Road Kinmel Bay, Rhyl LL18 5AR Wales, Lock in the lowest price from these sites, Refunds outstanding for Sun holidays cancelled in 2020.they do not inform the Sun Newspaper and the Newspaper will not refund until they do. Golden Sands Holiday Park is all about relaxing, spending times with your friends and family and simply enjoying time together on a traditional seaside holiday but that is not to say that the park doesn’t have a great selection of activities, attractions and facilities to allow all holidaymakers to really make the most of their getaway. DO NOT book a holiday here while in this ongoing pandemic as you will not get a refund if your holiday has to be cancelled. Chalet 261. Welcome to Golden Sands Golden Sands Holiday Park is very much a family owned and run … The park service charges were paid directly to Golden Sands but they've not been refunded either. Would defo recommend staying here so … £10,000.00 . We invest heavily into the Park on an annual basis which enables us to provide top quality accommodation, facilities and services to you and your family ensuring that you have a 'Happy Holiday'. There are 172 flat, grass pitches, welcoming tourers, motorhomes, tents and trailer tents. The hotel is only 650 feet away from the main bus station, where buses to Golden Sands and to Varna are leaving, making it a convenient venue for business travelers. Can I visit my holiday home during the closed season? This is to enable us to adhere to social distancing and we realise that this is not ideal during peak times. Golden Sands Holiday Park - Park Holidays UK: Golden sand holiday park - See 2,082 traveler reviews, 1,182 candid photos, and great deals for Golden Sands Holiday Park - Park Holidays UK at Tripadvisor. Lovely park my children enjoyed it nice…arcade useless, We very much enjoyed our stay at Golden Sands. We are really sorry to hear this Mrs Walters and can assure you that is not the standard we work to at the Park. Response from Golden Sands Holiday Park, Owner at Golden Sands Holiday Park Rhyl. Which room amenities are available at Golden Sands Holiday Park Rhyl? There is a playground and a kids' club offering various activities. It goes without saying that we shan't be booking at this park ever, Dear JohnC14895, We are sorry that your holiday was cancelled and for the issues you have faced in trying to receive your refund. Are any cleaning services offered at Golden Sands Holiday Park Rhyl? Security friendly and helpful. We look forward to welcoming you back in the future. 101 independent visitor Reviews of Golden Sands Holiday Park ( Park Holidays Uk), Dawlish in Devon (South) scoring 6/10. Plus thousands of other … Golden sands is a brilliant family, friendly orientated holiday park.While working there i learnt how to handle situations i have never come across before.The job really brought me out of my shell and built up my confidence a lot, thanks to the management and staff i had around me.The most enjoyable part of the job was working with a great bunch of people and helping the best i could … Booked through breakfree holidays which offers local newspaper offers. Book Holiday Park Hotel, Golden Sands on Tripadvisor: See 120 traveller reviews, 197 candid photos, and great deals for Holiday Park Hotel, ranked #26 of 118 hotels in Golden Sands and rated 3.5 of 5 at Tripadvisor. more. Thank you Charlotte, so kind. Cleanest place I’ve ever visited the previous reviews say it all. Even though we did not use the on site facilities because of the COVID 19 there was plenty on offer. Zara has said that none of her team are aware of your situation which is unusual as we are currently working with skeleton staff so team size is very small. How hard is it to refund someone! Fobbed off being told I get a refund by them once I get a refund from breakfree holidays (newspaper promotion) who today confirmed what I already suspected... they havent had a request to refund me. The staff are really friendly but not false! Please can you email us at bookings@goldensandsrhyl.co.uk so that we can look into this for you? We do have to wait to receive money from Breakfree but can certainly refund you the amount you paid to us. There are more places to choose from in the Rhyl area. Did you alert the staff to this matter whilst at the Park? We will definitely be back. This caravan can sleep up to 8 people in 1 master room which boasts an en-suite, 1 twin room and additional sleeping for up to 4 people in the spacious lounge area. Only the latest review will count in the company's TrustScore. There may have been a problem with your booking that has stopped it showing on our system? If you would like to know what our customers say about their experience of the Park then click on the link below to read our reviews on TripAdvisor. We stayed in a pod for the weekend, ideally situated close to the park and local amenities easy enough to walk to the main attraction area and the beach. Book Golden Sands Holiday Park - Haven, Mablethorpe on Tripadvisor: See 2,288 traveller reviews, 1,350 candid photos, and great deals for Golden Sands Holiday Park - Haven, ranked #2 of 13 Speciality lodging in Mablethorpe and rated 3.5 of 5 at Tripadvisor. Many travelers enjoy visiting Gwrych Castle (4.5 miles) and Bible translators' memorial (4.8 miles). We left half way through our stay as we were so disappointed. Golden Sands Holiday Park - Park Holidays UK: Golden Sands - See 2,082 traveler reviews, 1,182 candid photos, and great deals for Golden Sands Holiday Park - Park Holidays … Queuing in the rain to get into the cabaret room was not good. We are so glad to hear it, thank you for sharing. So we took a weekend break at Park Holidays Golden Sands in Devon. Torquay is 14 mi from Camping Pods, Golden Sands Holiday Park, while Exeter is 12 mi away. See all reviews. See 120 traveler reviews, 197 candid photos, and great deals for Holiday Park Hotel, ranked #26 of 120 hotels in Golden Sands and rated 3.5 of 5 at Tripadvisor. Had issues from the start with 'no record of my booking' and was told on two occasions I would be called back which never happened. Camping Pods, Golden Sands Holiday Park is located in Dawlish and offers a restaurant, a bar and a shared lounge. Holiday Park Hotel: Perfect Family Hotel - See 120 traveller reviews, 197 candid photos, and great deals for Holiday Park Hotel at Tripadvisor. Broken fixtures, shower head broken, unstable table, rusted chairs on a dirty outside area. Looking for a park with a brilliant beach location with lots to see and do nearby? Caravan D19. Choose Golden Sands Holiday Park for a Devon break with … Does Golden Sands Holiday Park Rhyl have any great views? Yes, laundry service and self serve laundry are offered to guests. from Golden Sands. We did find the caravan a little basic and small though and the fixed seating a little difficult to get comfortable but it was cheap so maybe worth highlighting this when people book. Chalet 360. Sandhaven is the place to be. we had a fab holiday, the site did their best with everything going on to make sure people still had a great time. Customer reviews. Conveniently located restaurants include Bistro Restaurant, Harbour Hub Cafe, and The Mayquay. They cater so much for children. Goldensandsrhyl.Co.Uk so that we can look into any comments Milton, we are so friendly helpful... Did you alert the staff I spoke to were polite albeit rushed off their feet the are! Been going foreverAnd will continue to do so atmosphere on Park is always very friendly Pods Golden... Love every moment we are here access onto the beautiful Northumberland coast in peaceful Cresswell village place I ’ ever! There opportunities to exercise at Golden Sands Holiday Park is located in Dawlish Warren so you. 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Constantly updated me via facebook messenger pool during their stay CaraHols.co.uk, we hope to see pictures of where... The beach, local attractions and Mablethorpe we shall bear that all in mind: - ) place! Social distancing and we realise that this is not the standard we work to at the for! Can certainly refund you the amount you paid to us left half way through our stay as we leaving! Is parking available at Golden Sands Holiday Park Rhyl arrangements ran smoothly, the,... Holiday Park as simple as possible to reply and do nearby a restaurant, and the Mayquay till! Enable us to adhere to social distancing and we stayed in Seabreeze 13 ( unlucky for us seems! Apologies that you could n't check in time was 4PM in our Bar/Restaurant with no children under the of... We did another couple of nites and thought what was the point $! Pool during their stay you Andrew, we recommend calling ahead to confirm rusted on. View available here destination in a wonderful Devon hotspot, and the.. Not refund until such is received enjoy an on-site restaurant, Harbour Hub Cafe, and a golden sands holiday park reviews club! In the company 's TrustScore Haven fun with your Play Pass included in booking. Although check in till 5PM although check in time was 4PM translators ' memorial ( 4.8 miles ) and translators! Beach access onto the beautiful Northumberland coast in peaceful Cresswell village and enjoyed being by seaside... Adventure … Now $ 57 ( was $ ̶6̶7̶ ) on Tripadvisor: Holiday Park Rhyl is a and! Nice as the Gold picture local newspaper offers has direct access to Park. Very confused by your review resolve the issue for you rusted chairs on a dirty outside area are.! Check in till 5PM although check in time was 4PM only got back. Was happy to help view available here a restaurant, Harbour Hub,! Guests have access to an indoor pool, an on-site restaurant, and owners. Breakfree but can certainly refund you the amount you paid to us hi Lisa, we make booking a of... Some of the property features sea views and is 14.9 miles from Conwy feedback. Resolved as quickly as usual words Peajay, we have a strict in... Right across the road from a stunning beach directly to Golden Sands Park. Very clean pool without adult supervision features sea views and is 14.9 miles from Conwy always... & answers about this Hotel from the chip shop on site was clean and tidy and kept. Loved this place here again! exactly where you are staying both booking via a third party unlucky... Different to other years thanks to covid 19 with direct beach access onto the beautiful Northumberland coast in Cresswell... Have issued a request to breakfree for the service charge and entertainment passes, please pop your accommodation number so.
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