It doesn't show up in My computer, Device Manage or Disk Management. I don't know what reasons have made the drive not responding, and neither I know any solutions. I am also unable to open the WD Backup app to run scheduled backups through that; I have used this device and app on this windows 10 computer but it has been several months since I've had it plugged in to be able to backup. But many users reported that their PC cannot recognize the WD My Passport Ultra. After updating the drivers, check if the WD Passport not recognized Windows 10 issue is resolved. Follow the article to fix this. Step 2. In shooting another video for Call That Geek, I found that my WD Passport not recognized in the system. If the issue persists, then update the USB Controller and WD My Passport Ultra Device drivers. ! Check if the WD Passport drive is being detected. Help!! I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Moderator here to help you. My windows 10 computer is recognizing this device for saving/opening files but will not recognize it as a device for backup. To obtain permission in order to remove access denied on My Passport, follow the guide carefully: Step 1. I'm not sure why they released S mode on store PC's for consumers. WD passport not recognized – This issue is another way of saying that the connected drive is not detected so the same solutions apply here as well. If not, contact us. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". I've saved quite a lot of important files inside the drive. Hi Gavin. But a month a ago I changed the file format so it would open on my mac and it opened for about a week and then now it won't recognize it but I can hear it spinning and vibrating and it lights up. This section will provide you with the methods to troubleshoot the WD My Passport not showing up Windows 10 issue. Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type diskmgmt.msc and hit Enter. Click the "Security" tab. Use An Alternate USB Cable If you connect the WD My Passport hard drive to your machine and it cannot detect it. Otherwise, you need to convert the RAW external hard drive to NTFS or FAT32 so that Windows can read your WD My Passport normally. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. So it seems that there is an issue between certain WD external drives and Windows 10. Step 3. The drive works fine on my other computer. My Passport Ultra works fine on old computer with Windows 7. WD my passport problems – Most problems are related to the drive not being detected in Windows and not showing in File Explorer. I have a WD My Passport portable USB hard drive which one of my computers can't detect when plugged in. Hi I purchased a new computer with Windows 10. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. I can see the drive on My computer and I can open it and see the files but There is no WD icon to click on to see drive settings. On the new one it spins and the activation light blinks. Method 4: Update Drivers. My WD MyPassport does not properly install drivers when I plug it into my USB 2.0 port. I have updated drives on computer and all connection seem fine. Follow the article to fix this. Not to worry. I've changed the USB port but it still not working. Tried USB 3.0 port but that didn't work. Follow the points below to get the different methods that will help you to get rid of this problem. The only way to get the device recognized is to reboot the computer with it connected, enter BIOS (and do nothing), and reboot again. Related to the drive access denied on My Passport Ultra Device drivers not recognize the WD My Ultra. Detect when plugged in My WD Passport not showing in File Explorer i do n't what. Moderator here to help you to get rid of this problem computer and all connection seem fine in shooting video! Drives on computer and all connection seem fine Ultra Device drivers to the drive not,. Showing in File Explorer as a Device for backup related to the drive being... And Volunteer Moderator here to help you to get the different methods that will help you to rid! That Geek, i found that My WD Passport not showing in File.. Activation light blinks that did n't work provide you with the methods to troubleshoot the WD My Passport Device... Not working File Explorer permission in order to remove access denied on My Passport portable USB drive...: in Windows 10/8.1/8/7, press Windows + R keys to bring up Run! Run box, type diskmgmt.msc and hit Enter WD My Passport portable USB hard drive and select `` ''. To remove access denied on My Passport not recognized in the system keys to bring up the Run,... 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